OFFICIAL RULES
Please read these official rules carefully and check them regularly. This constitutes a legally binding contract between you (the Participant) and the Promoter. These official rules are subject to change from time to time.
THE PROMOTER: DELUXE WATCH COMPANY LTD (referred to herein as Theroyalwatchery or “Promoter”) is a private limited company organised under the laws of England and Wales, with company number 15513733, registered office at 167-169 Great Portland Street, London, United Kingdom, W1W 5PF
THE WEBSITE: The www.theroyalwatchery.com website (the “Website”) enables individuals to participate in prize draws conducted on the Website (each a “Prize Draw”). A portion of the proceeds generated from each Prize Draw will be allocated to support highlighted non-profit organizations and/or charitable causes (each a “Charity”)
APPLICABILITY OF THESE OFFICIAL RULES: These Official Rules establish the general terms and conditions applicable to every Prize Draw on the Website launched on or after April 1st , 2024. Each Prize Draw is subject to all relevant international and local laws and regulations and is void where prohibited by local laws and regulations.
SPECIAL RULES: Each Prize Draw also has its own additional, Prize Draw-specific terms and conditions (the “Special Rules”). Each set of Special Rules can be found in the footer of each page of the Website under the “Legal” section. The Special Rules provide extra information and specific requirements for each Prize Draw. In case of conflict or inconsistency between these Official Rules and the Special Rules, the Special Rules will prevail. Any reference to the “Official Rules” regarding a specific Prize Draw includes the applicable Special Rules.
ADDITIONAL RULES: Depending on how you enter our Prize Draws, how you interact with us, and the Prizes you win, other rules may apply to you, including our Terms of Use, Subscription Terms of Use, Messaging Terms of Use and Gift Card and Reward Code Terms of Use (together, as applicable, the “Additional Rules”). Each set of Additional Rules can be found in the footer of each page of the Website under the section “Legal.” If there is a conflict or inconsistency between these Official Rules and any applicable Additional Rules, the Additional Rules will take precedence. Any reference to the “Official Rules” with respect to the subject matter of any Additional Rules includes the applicable Additional Rules.
BINDING CONTRACT: These Official Rules, including the applicable Special Rules and Additional Rules, constitute a binding agreement between the Organizer and each Participant in the Prize Draw (a “Participant”). Participation in any Prize Draw signifies the Participant’s acceptance of the Official Rules and the Organizer’s decisions, which are final and binding on all matters related to the Website and all Prize Draws. If you do not agree to these Official Rules (including the applicable Special Rules), please do not enter the Prize Draws.
OFFICIAL RULES UPDATES: The Official Rules may be periodically updated. Please review the Official Rules (including all relevant Special Rules and Additional Rules) each time you enter a Prize Draw to ensure you understand the current terms that apply at the time of entry.
ELIGIBILITY: To participate in a Prize Draw or win the prizes identified on each Prize Draw’s webpage on the Website, a Participant must fully comply with the Official Rules, be at least 18 years old, and not fall under the categories of “Prohibited Persons.”
PROHIBITED PERSONS: The following individuals are not eligible to participate or win a Prize Draw, unless otherwise specified in the Special Rules:
- Any individual who has won a Prize Draw within the last 18 months.
- Employees, officers, and/or directors of the Promoter.
- Employees, officers, and/or directors of the “Prize Draw Partners” identified in the Special Rules.
- Employees, officers, and/or directors of the Charity supported by the particular Prize Draw.
- Immediate family members and those living in the same household of employees, officers, and/or directors of the promoter and the Prize Draw Partners.
ENTRY INSTRUCTIONS: Each Prize Draw will feature a designated starting date and time, as well as an ending date and time (referred to as the “Entry Period”) outlined in the Special Rules. Entries received by the Promoter within the specified Entry Period will be considered valid, as the Promoter serves as the official timekeeper for all Prize Draws. The competition closes on the ending date shown on our website. The Promoter reserves the right to extend the closing for up to a maximum of three times and no longer than 30 days.
HOW TO ENTER: To participate, it is mandatory to register with correct details on the website www.theroyalwatchery.com. Each participant is responsible for providing accurate information. Upon registration, you will enter the competition by selecting the number of tickets and answering a skill-based question before proceeding to pay for the tickets. Your participation in the competition will be deemed valid only after you have paid and received confirmation from us that your entry has been received. We accept no responsibility for entries that are incomplete, delayed, damaged, or not received for any reason. You can enter as many times as you wish so long as you don’t exceed the maximum Entry Limit (as defined below), if applicable. Your entry will be automatically cancelled if any payment by you is charged back or otherwise reversed
ENTRY LIMITATIONS: Only accurate and complete entries submitted during the Entry Period are eligible. Any inaccurate, incomplete, illegible, corrupted, or late entries are not valid for winning. The Promoter is not responsible for lost, incomplete, or technically problematic entries. If the entry fee is refunded, associated entries will not be eligible to win.
ENTRY RESTRICTIONS: Unless the Special Rules or Additional Rules state otherwise, there is no cumulative maximum number of entries that any one person may obtain (the “Entry Limit”). However, for the Paid Method of Entry, the Promoter reserves the right at any time to (i) introduce an Entry Limit; and/or (ii) limit the amount that any Participant may spend (either in total, on a specific Prize Draw, or via a particular payment method) within a defined period or otherwise. If a Participant exceeds an applicable Entry Limit for a Prize Draw, all entries beyond the limit will be void and ineligible to win. The Promoter will not refund Participants for any amounts paid for those void and ineligible entries that exceed the applicable Entry Limit.
VALID MAIL ADDRESS: Participants must not use multiple email addresses or identities to enter our Prize Draws; doing so may result in the cancellation of all their entries and disqualification of the participant at the Promoter’s discretion. To enter validly, participants must provide a valid email address for which they are the authorized owner at the time of entry. Multiple participants may not share the same email address. In the event of a dispute regarding the identity of any participant, the authorized account holder of the email address used for entry will be considered the participant. The “authorized account holder” is the individual assigned an email address by an internet access provider, online service provider, or other organization responsible for assigning email addresses for the domain associated with the submitted address. Potential winners may be required to show proof of being the authorized account holder. Any entry linked to an invalid, non-functioning, or inactive email address, or associated with an authorized account holder other than the participant, will be void and ineligible to win.
NO AUTOMATED ENTRIES: All entries must be submitted individually by participants to be considered valid, unless expressly stated otherwise in the Official Rules or specific Special Rules. The use of automated entry devices or other non-manual methods will invalidate entries and may result in disqualification from all Prize Draws at the discretion of the promoter. Copies, faxes, or mechanical/electronic reproductions of entries will not be accepted. The promoter will assess whether a participant has used prohibited automated entry methods.
CONTACT DETAILS: By entering any Prize Draw, the Participant agree that the Promoter may contact him via email, phone, and mail in with the Prize Draw in accordance with the Privacy Notice.
LIABILITY RELAEASE: The Participant releases the Prize Draw Partners and any advertising platforms used in connection with the promotion of the Prize Draw, including Facebook, Google, Instagram, Pinterest, Reddit, Snap, X (Twitter), TikTok, and their respective parent companies and affiliates, from any liability, loss, damage, or expense arising from participation in the Prize Draw or the acceptance, use, or misuse of any Prizes.
WINNER DRAWINGS: The winners will be selected through www.randomdraws.com. The drawing will take place at the end of the entry period or as specified in the relevant Special Rules. The selected unique winning entry codes will be announced on social channels and the website after the drawing, and the identity of the winner will be revealed upon completion of all identification and verification processes in accordance with these Official Rules. Once confirmed and verified as eligible to win, a Potential Winner is referred to herein as a “Winner.” The odds of winning depend on the number of eligible entries received during the entry period.
WINNER NOTIFICATION PROCESS: Potential winners will be contacted within 14 days from the date of the draw, which marks the conclusion of the Entry Period. They will be notified using the email address provided during the Prize Draw entry. Upon confirmation of eligibility and compliance with the terms outlined in these Official Rules (including the relevant Special Rules and Additional Rules), potential winners may be awarded the prize. It is required that potential winners respond to the notification email within 96 hours from its dispatch (or any extended timeframe specified in the email, if longer than 96 hours). Failure to respond within the allotted timeframe may lead to disqualification of the potential winner and forfeiture of any right to claim the prize. Additionally, in addition to the notification email, if a phone number has been provided, the Promoter reserves the right to contact potential winners via phone as well.
CONFIRMATION AND VERIFICATION OF POTENTIAL WINNERS: A potential winner will only be officially confirmed as the eligible recipient of the prize after the Promoter has thoroughly verified the winner’s eligibility and ensured compliance with the Official Rules, including any relevant Special Rules and Additional Rules. The potential winner must be prepared to claim and accept the prize(s) within the specified timeframe outlined by the Promoter. Potential winners will undergo confirmation and verification by the Promoter using any reasonable means necessary. In order to be confirmed as eligible to win, the potential winner, and, if applicable, their guest(s), must adhere to the Official Rules, including any relevant Special Rules and Additional Rules. The Promoter’s decisions are deemed final and binding on all matters concerning the administration, operation, selection of the winner, verification process, and any issues related to the Prize Draws,
WINNER DOCUMENTATION: Upon selection as the winner, the promoter, when contact the selected individual, requests a copy of his/her passport to confirm the identity and verify the legitimacy of any purchases made with a debit or credit card. If the card used does not legally belong to the winner, proof of authorization to use it must be provided before any prize can be awarded or delivered. The winner must provide identification and evidence of card ownership within five days of being contacted by the promoter to confirm their status as the winner. Failure to meet these requirements may result in disqualification of the winner and the selection of an alternative winner by the promoter.
BACKGROUND CHECKS: Unless prohibited by law, the promoter reserves the right to conduct discretionary background screenings or security checks on a Potential Winner and their guests, if applicable. The Potential Winner must consent to providing the necessary documentation for such checks, which will be carried out in accordance with the promoter’s Privacy Notice. The promoter reserves the right to disqualify the Potential Winner and their guests based on the results of these checks if it is believed that awarding the Prizes would violate laws or endanger individuals. The promoter is not obligated to disclose specific details of the security checks unless legally required. The Potential Winner and their guests must authorize and complete the required forms for these checks. Failure to comply may result in disqualification and loss of claim to the Prizes. Potential Winners will not be disqualified based on race, religion, gender, sexual orientation, or other protected characteristics unless specified in the Special Rules.
WRITTEN CONFIRMATION: Along with the request for the aforementioned documents, the winner will be asked to submit, within 5 days of being contacted by the promoter, written confirmation of their choice of prize as detailed in the prize information on the competition page or section of the website.
DELIVERY ARRANGEMENTS: After receiving and verifying the information requested by the Promoter, the Winner will be contacted to coordinate the delivery of the prize. The Winner must finalize delivery arrangements with the Promoter within seven days.
WINNER DISQUALIFICATION: A Participant, Potential Winner, and/or Winner may be ineligible to receive the Prize(s) and/or disqualified for the following reasons:
- Failure to meet the eligibility requirements stated in the Official Rules, including the applicable Special Rules and any Additional Rules,
- Failure to provide a valid email address at the time of entry,
- Failure to respond to the notification email within the specified time in these Official Rules,
- Failure to provide the necessary documents and acceptance declaration within the specified time in these Official Rules,
- Failure to provide shipping instructions,
- Failure to receive the prize at the shipping address,
- Inability of the Promoter to verify the identity and authenticity of the Potential Winner and the ownership of the cards used for participation,
- Failure to pass the background check and/or security screening,
- Providing false, incomplete, and/or misleading information to the Promoter or any of the other Prize Draw Partners,
- Commission of any fraud or deception in connection with any Prize Draw, use of the Website, and relationships with the Promoter,
- Threatening, abusive, or harassing behavior towards the Promoter and/or any of its personnel before or during prize delivery,
- Illegitimate participation in the competition based on the laws of the participant’s or potential winner’s state of residence or domicile,
- Inability to accept or receive the prize due to injury or death,
- Inability of the Promoter to promptly award or otherwise fulfill the prize due to circumstances beyond the reasonable control of the Promoter, including, but not limited to, legal restrictions, natural disasters, pandemics/epidemics, terrorism, and/or weather conditions.
PRIZES: Subject to any restrictions expressly stated in the Official Rules, Winners will receive the Prizes identified on each Prize Draw’s webpage. The specifics of all elements of all Prizes (including important information about timing for fulfillment of Prizes, other requirements, etc.) shall be solely determined by the promoter and set out in the Special Rules. Unless explicitly stated otherwise, all Prizes are awarded as is and cannot be transferred, sold, or redeemed for cash by the Participant. The promoter reserves the right, in its sole discretion, to substitute any Prize with an alternative item of comparable or greater value or cash.
WINNER RESPONSIBILITIES AND PRIZE DECLINE OPTIONS: Unless expressly stated otherwise in the Special Rules, Winners are solely responsible for all taxes, fees, and expenses related to shipping (including customs charges or any other applicable taxes and duties), delivery, acceptance, ownership, and use of a Prize. Once the Prizes have been provided to the Winner, the promoter will not replace any lost or stolen Prize or components of a Prize. All Winners have the right, at their discretion, to decline to accept all or part of the Prize at any time until the date they are announced as the Winners, and, in such cases, they will be deemed to have forfeited the Prize. If at any time and for any reason a Winner chooses to reject all or part of the Prize, or fails to accept the delivery of the Prize within a reasonable period, the Winner will not be entitled to receive an alternative Prize, in whole or in part, or any other form of compensation, and the promoter will not be obliged to award the rejected or unclaimed portion of the Prize to another alternative winner.
PRIZE MANUFACTURERS: Prize Draws are not sponsored, endorsed, approved, or affiliated with the manufacturer of the Prize being awarded. The names and logos of the Prize manufacturer are trademarks and property of the manufacturer of the Prize. The actual Prize to be awarded may not be identical to those depicted, which are intended for representative purposes only.
RESTRICTED COUNTRIES: Entrants from the following countries are not permitted to enter our competitions and if any ticket purchases are successful, an immediate refund will be issued. Restricted countries: Afghanistan, Algeria, Bangladesh, Indonesia, Iran, Iraq, Kuwait, Lebanon,, Malaysia, Mali, Myanmar, Nigeria, North Korea, Pakistan, Qatar, Sudan, Tunisia, Venezuela.
PUBLICITY: The Promoter may request winners to provide photos, videos, or other suitable materials for publication on the website and social media. This material, which winners will be required to provide, will be published along with their name (or username) in fulfilling transparency and disclosure obligations regarding the results of the winnings. All photographs, videos, and other materials (e.g. interviews) will be considered the property of the promoter, who may use them for their own promotional purposes. Interested winners have the right to object, in whole or in part, to the publication or disclosure of such information — in which case they must inform the promoter in writing. In such circumstances, participants acknowledge that the promoter must still provide the information and winning entry to the authorities or equivalent regulatory body upon request. The promoter will also require the winners to participate in any further promotions or other agreed forms of advertising. The promoter assures the availability of the winners’ list not only through the website www.theroyalwatchery.com but also upon explicit request of any interested party by emailing theroyalwatchery@gmail.com
GENERAL CONDITIONS: The Promoter reserves the right to cancel, suspend, and/or modify a Prize Draw, in whole or in part, due to any fraud, bugs, viruses, technical failures, changes in the law, or any other factors beyond the reasonable control of the promoter that compromise the integrity or proper functioning of a Prize Draw, as determined reasonably by the Promoter. The Promoter reserves the right, at its sole discretion and at any time, to perform maintenance on the website or its systems that may suspend or otherwise affect access to a Prize Draw.
Cancellation Clause for Failure to Reach the Minimum Value of the Prize in the Draw
Minimum Value Condition: Every competition is subject to the sale of a sufficient number of tickets to cover the minimum declared value of the prize, which is indicated on the product page for the watch being offered.
Right to Cancel: If, by the end of the ticket sales period, the number of tickets sold is insufficient to cover the minimum declared value of the prize, the organizers reserve the right to cancel the competition.
Full Refund: In the event of cancellation, all participants will receive a full refund of the amount paid for the tickets within a maximum of 14 working days from the official cancellation notice.
Communication: The cancellation of the draw, if it occurs, will be communicated to participants via theroyalwatchery@gmail.com, indicating the refund procedures.
Acceptance: By purchasing a ticket, the participant expressly accepts the conditions described above, including the possibility of cancellation of the draw and the corresponding refund if the minimum number of tickets is not sold.